FAQ

  • What lengths do you offer?

    We offer 18”, 20”, 22”, and 24” options in both wavy and straight styles, for all colors listed.

    Each bundle is 150g and contains 4-5 wefts per bundle depending on the length.

  • Where is the hair from?

    We partner with a trusted team that has worked in the industry for over 20 years, sourcing the finest European hair to meet the high standards stylists demand.

  • What are the different bead options available?

    We carry 2 specific sizes of bead and have 3 available color options:
    Gem Beads - your small beads used in delicate or fringe zones (4mm)

    Vault Beads - your large beads used in anchor zones for security or heavier density areas (5mm).

    Both sizes come in Dark Blonde, Brown, and Dark Brown.
    The method we teach in our certification explains what to use for each hair type.

  • How well do they hold up to daily wear, washing, and heat styling?

    Golden Ave has a high color retention and because our band is already shadow root matched, you don’t have to do the work of toning them. Of course, we always recommend heat protection when styling. We discourage sun-screen use around the hair and recommend immediate rinse or wash with exposure. We continue to get incredible feedback on the ease of daily wear, the lightness and tangle resistance of our extensions!

  • Can the hair be toned, colored, or bleached without damage?

    We took the time to eliminate the need for highlighting or coloring, however if you choose to tone, we recommend 10 volume or below.

  • What is the return or exchange policy if the hair does not meet expectations?

    We do not offer returns, but we do offer exchanges within 14 days, and we require your original purchase to be received in order for us to send the requested exchange to you.